21 % zniżki

Best Service is No Service

123,00 zł 156,00 zł
Według Bill Price
10 Jednostki w magazynie, gotowe do wysyłki

Szybka dostawa

336 psl.

2008 m.

Kietas viršelis

Kod kreskowy: 9780470189085
Opis

Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.
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