A disruption in call center operation can conceivably cost hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows how to plan for - and avoid - service interruptions through disasters large and small. This book covers how to deal with everything from power outages to major hurrican
Call Center Continuity Planning
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3.205,00 zł
Cena sprzedaży
3.205,00 zł
Cena regularna
3.246,00 zł
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