Book cover of: Fasten Your Seatbelt: The Passenger is Flying the Plane. By: Nawal K. Taneja
Book cover of: Fasten Your Seatbelt: The Passenger is Flying the Plane. By: Nawal K. Taneja
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Fasten Your Seatbelt: The Passenger is Flying the Plane

293,00 zł 348,00 zł
Według Nawal K. Taneja
Pristatymas gali užtrukti 2-3 sav.

Szybka dostawa

262 psl.

2005 m.

Kietas viršelis

Kod kreskowy: 9780754645283
Opis

Fourth in a series written at the request of practitioners in the global airline industry, this book is about customer behaviour and how to address it. It provides discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously, strategies to fly ahead of their customers.
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