15 % zniżki

ISO/IEC 20000:2011

100,00 zł 117,00 zł
Według Mart Rovers
15 Jednostki w magazynie, gotowe do wysyłki

Szybka dostawa

1 psl.

2013 m.

Minkštas viršelis

Kod kreskowy: 9789087537265
Opis

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: • it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; • it supports ISO/IEC 20000 training and certification and • it is a quick reference for practitioners to the core content of ISO/IEC 20000.
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