21 % zniżki
Virtual Reference Handbook
Interview and Information Delivery Techniques for the Chat and E-mail Environments
Cena sprzedaży
407,00 zł
Zwykła cena
512,00 zł
Cena jednostkowa
/
Niedostępne
Według Diane K. Kovacs
Opis
Aims to help reference librarians develop the communication skills and resources they need to work effectively in the digital reference environment. This handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use communication techniques.
Virtual Reference Handbook